Making Hard Choices and Staying True to Our Mission

Videos

Service partners working from home

The Power of Digital Connectivity

The Arise® Platform connects thousands of Service Partners without the need for a commute. By cutting down on over 23 million vehicle miles annually, we're not just easing traffic but also preserving our planet.

Arise Sustainability

This video that encapsulates our commitment to sustainability and how every action on the Arise® Platform contributes to a greener future.

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How are the Retail and eCommerce industries thinking of Black Friday

02.15 min

We@arise – 2022 Recap

Meet We @ Arise!

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When you think about moving a traditional learning program to a virtual environment, what is most important when it comes to program design?

8.54 min

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What sort of best practices has Arise developed in relation to learning design?

3:55 min

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3 Ways to Improve Your Virtual Learning Results

1:10 min

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In what ways is Arise delivering learning experiences to ensure maximum learning comprehension?

1:43 min

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With more than 25 years of experience what drove you to become a virtual instructor?

1:10 min

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How do we measure success?

3:49 min

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Virtual-first instructors need to know how to engage learners in a virtual environment. Why is this so important?

1:22 min

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L&D – An Essential Component of Player Support

00.52 min

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Engaging Your VIP Players

00.54 min

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Arise Platform + Player Experience

00.40 min

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How has Arise’s approach to learning design impacted agent proficiency?

2:06 min

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Seamless Player Experience

1 min

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In thinking about what you shared previously about the traditional approach to learning. How are these best practices making a difference? Can you give us an example?

1:36 min

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Player Affinity

02.44 min

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Player Engagement

01.03 min

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Player Experience, A Customized Framework

01.45 min

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Leveraging Game Superfans

01.34 min

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What steps is Arise taking to make sure desired outcomes are remaining at the forefront?

1:27 min

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Understanding Player Behaviors to Maximize ROI

01.44 min

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Achieving Player Loyalty

01.07 min

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A Holistic Approach to Player Experience

02.23 min

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Player Experience, An End-to-End Approach

01.49 min

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Talk to us about the crucial role of learning in the post-COVID world and how it’s different from the way things were 18 – 24 months ago.

2:31 min

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When we look at the traditional approaches to learning, what’s missing about the ways they are conceptualizing their learning programs to drive success today

1:41 min

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How does Arise keep Service Partners and their agents engaged?

03.00 min

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How capable are agents of interacting with customers to improve sales and financial goals?

02.30 min

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How does Arise ensure agents are properly positioned to provide the best customer and sales support?

01.59 min

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Virtual-First Learning and Development

3:46 min

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The Arise® PlatformTechnology that Elevates Customers

2:34 min

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Reinventing Workforce Management with Gig-CX

3:02 min

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Are agents prepared to handle more complex, sales related interactions?

02.26 min

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The labor shortage is severely impacting the CX organizations, particularly in Travel.

03.17 min

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How is Arise using innovation to completely reinvent capacity planning?

02.17 min

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Reimagining the CX Workforce

2:29 min

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How does Arise better support complex interactions?

04.51 min

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What is Arise doing differently to reduce or eliminate “acceptable failures” of today’s staffing models, improving productivity, and further reducing costs?

02.13 min

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What is Arise doing differently to reduce or eliminate “acceptable failures”

01.56 min

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Customer Experience Elevation

2:40 min

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What changes have your clients in the BFSI sector been experiencing in relation to their CX?

03.03 min

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The Arise® Platform Be There, Be Aware, Be Essential

2:54 min

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What are CX Management outsourcers single biggest need?

05.28 min

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How are BFSI organizations preparing and empowering customer care agents to drive high quality, complex interactions and support financial goals?

03.59 min

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Customer Care in the Banking, Financial Services, and Insurance industries

06.01 min

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What’s driving down the labor force participation rate?

04.46 min

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Are agents prepared to support complex interactions?

05.57 min

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What are the key trends and challenges faced by WFM leaders in CX today?

04.46 min

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What’s driving the labor shortage in contact centers

02.35 min

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Transformation with Gig-CX

2:29 min

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We at Arise

Meet We @ Arise!

Brian_Cantor_CCW_Digital_Principal_Analyst

What WFM strategies are working today?

06.39 min

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