Awards & Recognitions
Silver Stevie Award
2025 Customer Service Outsourcing Provider of the Year
Centrical 2024 Select Awards
The Scholar
This accolade recognizes organizations that champion hyper-engaging learning environments.
HITRUST
2024 e1 Certification
Achieving an exceptional score of 100 out of a 100
CCW Excellence Award
2024 Honorable Mention
BPO of the Year
HFS Horizons CX Service Providers
2024 Horizon 2 Enterprise
Service Provider Innovator
CCW Excellence Award
2023 Honorable Mention
Best of the Best Manager
Everest Group
2023 Major Contender
Major Contender in the PEAK Matrix® for Customer Experience Management in the Americas
Brandon Hall Excellence Awards
2023 Best Use of Blended Learning
Arise and First Citizens Bank New Hire Blended Learning Experience
Gold Stevie Award
2023 Remote Sales Innovation of the Year
Stevie Awards® for Sales & Customer Service
Silver Stevie Award
2023 Most Valuable Response by a Customer Service Team
CCW Excellence Award
2023 Honorable Mention
Workforce Innovation of the Year
CCW Excellence Award
2023 Runner Up
BPO of the Year
Silver Stevie Award
2023 Remote Customer Service Innovation of the Year
Bronze Stevie Award
2023 Award for Innovation in Customer Service in the Financial Services Industries
Energage Culture Excellence
2022 Top Workplaces in the US for Innovation
DotCom Magazine
2022 Impact Company of the Year
Customer Centricity World Series
2022 Best Customer Experience Strategy
2022 Best Customer Experience Strategy Arise Gaming and Warner Brothers Games
CIO Today
2022 Futuristic Business Leaders
Sun Sentinel
2022 Top Workplace in South Florida
Energage
2022 Top Workplace in USA
Gold Stevie Award
2022 Gold Customer Service or Call Center Training Practice of the Year
Silver Stevie Award
2022 Silver Contact Center or Customer Service Outsourcing Provider of the Year
Gold Stevie Award
2022 Best Customer Satisfaction Strategy
Bronze Stevie Award
2022 Bronze Sales Outsourcing Provider of the Year
