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Category: Blog

Recent Posts

Seasonal Peaks Can Elevate Customer Experiences . . . with Arise

Learn how to handle holiday travel peaks with Arise. Our scheduling system and workforce management tools can help you surpass sales and CX metrics.
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Get Ready for the CX Memorial Day Rush with Arise

Navigate the waves of holiday travel peaks with Arise. Boost customer loyalty and achieve revenue objectives with innovative scheduling.
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Tackling Waves of Player Support Challenges in the Gaming Industry

The gaming industry faces waves of unique challenges in delivering exceptional player support. From quality assurance to community moderation, ensuring stellar experiences for the 3.3B global players is crucial for every developer looking to capture a piece of the $455B global market. Let's explore some of these waves and how Arise is making the ride a whole lot easier.
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Navigating the Waves of Customer Care Challenges in Healthcare

With the global healthcare market expected to reach $932.74 billion in 2026 (Research and Markets), healthcare enterprises are looking to grow their market share with significant focus on customer care. To do so, healthcare enterprises will have to overcome four waves of challenges.Lots of individuals are looking to earn loyalty points and every brand wants to grow platinum members. To do so, brands in the Travel & Hospitality industry will have to overcome these waves of CX challenges, particularly during the summer and holiday travel seasons.
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Navigating the Waves of CX Challenges in the Banking, Financial Services, and Insurance Industry

The BFSI sector is a cornerstone of the global economy and one of the most complex industries. This complexity brings waves of CX challenges in managing customer relationships, selling intricate products, adhering to strict security protocols, navigating regulatory frameworks, and preventing agent burnout. Addressing these issues is crucial for standing out in a competitive market and building customer loyalty.
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Navigating the Waves of Customer Service Challenges in the Energy and Utilities Industry

Whether it’s electric power, natural gas, solar, wind power, or water supply, there are more than 54,000 utility companies in the U.S. alone (IBIS World). Each of these brands face unique waves of customer service challenges, particularly during peak usage periods and extreme weather events. Effectively managing these issues is crucial for maintaining customer satisfaction and market share.Lots of individuals are looking to earn loyalty points and every brand wants to grow platinum members. To do so, brands in the Travel & Hospitality industry will have to overcome these waves of CX challenges, particularly during the summer and holiday travel seasons.
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