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Tag: learning

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Innovative Learning & Development Strategies for Enhancing Telehealth Patient Registration and Support

The client, a leading telehealth provider, faced significant challenges in managing the registration of new members applying for complex telehealth services over the phone.
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Transforming Utility Customer Service: Enhancing CX and Reducing Costs with Arise’s Intra-Day Flex Capabilities

This major utility company faced significant hurdles in maintaining customer satisfaction during severe weather events. High call drop rates and low customer satisfaction scores were prevalent, particularly during these critical times.
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Whether you’re focused on talent development, employee engagement, boosting retention, or aligning training with business goals, our expertly curated resources—including case studies, thought leadership, videos, and blogs—demonstrate how we can drive impactful change across your organization.
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Empowering Modern Learning: Innovative Strategies for Learning & Development Professionals

In this final installment of our LaaS series, we explore innovative strategies that empower Learning & Development (L&D) professionals to meet the needs of today's workforce.
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Modern Learners: Understanding Who They Are, Their Needs and Preferences

Uncover the needs of modern learners in the workforce. Discover how flexible and interactive learning environments can drive organizational growth.
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Modern Learning & Development: Navigating Challenges and Embracing Efficiency

In an era where knowledge is a pivotal driver of innovation and competitive advantage, the significance of Learning & Development (L&D) cannot be overstated. High-performing learning organizations are not only 92% more likely to innovate but also exhibit remarkable advantages in market leadership and readiness for future demands. They are more likely to be market leaders (46%), respond adeptly to customer needs, and achieve higher productivity levels (37%). Understanding and addressing the critical challenges in L&D is crucial for crafting educational experiences that resonate with today's learners and drive tangible organizational growth.
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