The holiday season brings joy and cheer, but for companies, it also brings an increased risk of fraud and security breaches. With the surge in customer inquiries and transactions, workers providing customer support become prime targets for malicious actors seeking to exploit vulnerabilities. However, amidst these challenges, remote work has emerged as a surprisingly effective solution for bolstering security measures. In this blog post, we'll delve into the intricacies of customer support fraud during the 2023 holiday season and explore how remote workers contribute to enhanced security protocols.