How capable are agents of interacting with customers to improve sales and financial goals? 02.30 min Learn More retail, sales
Big Box Retailer Customer Service Skills Learning Big box retailer constructs new learning journey, boosting likelihood to shop again Learn More customer care, customer satisfaction, learning, retail
Global Coffee Retailer Exceptional Customer support Site outage and tech failures no match for strength and flexibility of the Arise® Platform Learn More chat support, customer service, flex, retail
How Gig-CX is rewriting the rules of workforce management Workforce management leaders are facing the stark reality that continuing with the traditional BPO solution they’ve employed for the past 40 years for capacity planning is no longer working. Learn More flex, gig-cx, retail, Workforce Management