Customer Care in the Banking, Financial Services, and Insurance industries

Talk about Customer Care in the Banking, Financial Services, and Insurance industries. Where are we today? What’s been the impact of the happenings of this past year on Brands and their CX?

Keen insights from NelsonHall and Arise Virtual Solutions on managing CX costs with best practices in workforce and talent management.

06.01 min

Ivan Kotzev
Lead Analyst, CX Services
NelsonHall

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Talk about Customer Care in the Banking, Financial Services, and Insurance industries. Where are we today? What’s been the impact of the happenings of this past year on Brands and their CX?

Keen insights from NelsonHall and Arise Virtual Solutions on managing CX costs with best practices in workforce and talent management.

06.01 min

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