danielle_venta_VPGM_Strategic_Account_Management

How capable are agents of interacting with customers to improve sales and financial goals?

75% of consumers tried new shopping behaviors in 2020. How will this affect your Black Friday 2021? Virtual-first CXM, with its use of the gig economy and major advances in technology, is changing all the rules of customer support.

02.30 min

Danielle Venta
VPGM, Strategic Account Management Arise